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Data migration is an essential process for organizations moving their JIRA instances to new environments. However, the migration process introduces various challenges, such as data inconsistencies, duplications, and other anomalies. These issues can hamper the efficiency of the new JIRA instance and lead to confusion. To ensure a successful JIRA migration, it is crucial for JIRA administrators to conduct comprehensive data cleanup after the migration. This article explores the most common data cleanup issues that arise after JIRA migration and provides practical solutions for JIRA administrators.

Step 1: Assessing Data Integrity

After migrating your JIRA instance, safeguarding data integrity is vital for seamless user experiences. Data integrity ensures accuracy, consistency, and reliability within your system. Neglecting it risks discrepancies, missing info, and inconsistencies, undermining JIRA’s functionality.

Challenges such as data discrepancies and missing info can hinder reporting and decision-making after migration. These issues impact productivity and user satisfaction due to inconsistencies in the system.

To maintain data accuracy, conduct comprehensive audits, comparing source and migrated data. Scrutinize entries, address anomalies promptly, and automate verification using validation tools. Regularly review data against business rules, collaborate with stakeholders, and validate against known points for a reliable JIRA environment.

Step 2: Managing Orphaned Data

In the realm of JIRA administration, addressing orphaned data is paramount post-migration. Orphaned data pertains to lingering artifacts in JIRA with no purpose, often from incomplete migration. This arises due to inaccurate migration, cluttering the instance unnecessarily. Failing to manage orphaned data can burden your system, hinder performance, and complicate future operations.

Several factors lead to orphaned data in JIRA after migration. Inaccurate mappings, overlooked elements, or incomplete cleanup can result in unused projects, issues, and custom fields remaining. These remnants occupy storage, clutter navigation, and confuse users, undermining JIRA’s streamlined experience.

Effectively managing orphaned data requires strategic approaches. Start by conducting a thorough audit to identify unused projects, issues, and custom fields. Collaborate with stakeholders to validate the necessity of each element and make informed decisions. Prioritize archiving or deleting orphaned entities to declutter your JIRA environment and enhance system performance. Implement regular checks and establish guidelines to prevent the accumulation of orphaned data, ensuring a more efficient and organized JIRA instance.

Step 3: Addressing User Access and Permissions

Maintaining robust user access and permissions is a critical facet of post-migration JIRA management. Proper access ensures that users can interact with the right data while upholding security and compliance standards. However, user access complexities often emerge during migration, necessitating vigilant attention to prevent unauthorized data exposure.

User access changes arise from migration scenarios like adopting a new user directory, role redefinition, or permissions transfer across projects. Such changes can accidentally alter access, risking data security and integrity. Neglecting these complexities might result in breaches, unauthorized changes, or operational issues.

For data security and compliance, thorough permission review and adjustment are vital. Start with a comprehensive user role and permission assessment. Validate access needs with team leads and project admins. Use tools or JIRA features to refine permissions according to the least privilege. Regularly audit user access for organizational changes and sustained security.

Step 4: Optimizing Workflows and Automation

Productive JIRA instances rely on streamlined workflows and automation. Post-migration, challenges can render them outdated and disruptive. Obsolete processes impede tasks, collaboration, and JIRA’s agility.

Outdated workflows and automation cause delays and confusion, impacting task execution. Users unfamiliar with legacy processes face difficulties. Inaccurate rules result in inefficiencies and frustration due to unnecessary actions or unmet requirements.

Boosting efficiency and adapting to changing needs demands proactive workflow streamlining and rule updates. Start by mapping workflows, spotting bottlenecks, and gauging their suitability. Engage stakeholders to pinpoint pain points. Make adjustments, using JIRA’s customization to simplify steps and incorporate feedback. Also, align automation rules with processes, utilizing JIRA’s features for routine task automation and notifications.

Step 5: Data Cleanup of Custom Fields and Schemes

Unused custom fields and schemes can accumulate over time, leading to clutter and confusion within your JIRA instance. These redundant elements not only obscure relevant data but also impact system performance, causing unnecessary load and hindering query speeds.

Outdated custom fields and schemes cause errors, reporting issues, and complex interfaces. To enhance performance, comprehensively identify, rationalize, and remove unnecessary ones.

Begin by conducting a thorough audit of your JIRA instance to identify custom fields and schemes that are no longer in use. Collaborate with stakeholders to determine the necessity of each element and consider consolidation where possible. Eliminate redundant or duplicate custom fields and schemes, focusing on retaining only those that align with current workflows and reporting needs. As part of regular maintenance, periodically review and refine custom fields and schemes to ensure a streamlined and organized JIRA environment.

Step 6: Dealing with Inactive Users

Inactive users can weigh down your JIRA instance, consuming valuable system resources and licenses. Managing inactive user accounts post-migration presents challenges in terms of resource optimization, data security, and compliance.

Inactive users inflate counts, hindering engagement and license assessment. Dormant accounts risk security and data exposure. Clearing them is vital for accuracy, performance, and access control compliance.

Combat the problem by systematically reviewing user accounts for inactivity. Collaborate with teams to assess account status and necessity. Reassign active work from inactive users. For unused accounts, follow protocols to disable or delete, freeing licenses and enhancing management.


Post-JIRA migration data cleanup is a holistic process. Steps like assessing data integrity, managing orphaned data, addressing user access, optimizing workflows, and cleaning up custom fields ensure a seamless and productive JIRA instance, benefiting all users.

Proactive data management and cleanup are essential for mitigating disruptions, and improving system performance. Embrace these strategies to unlock the full potential of your JIRA instance and navigate the complexities of data cleanup with confidence.

As you embark on your data cleanup journey, remember that these practices are not one-time tasks. By following the recommendations outlined in this article, you can effectively tackle the most common data cleanup challenges that arise after JIRA migration. Your commitment to continuous improvement will lead to a more organized, efficient, and enjoyable JIRA experience for you and your team.

Looking to boost the speed, cleanliness, and efficiency of your JIRA instance? Look no further. Try out Doctor PRO for JIRA today and unlock the seamless power of data cleanup after migration.

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Patrycja Kaczor

Head of Marketing